kenzo Loyalty Program - Android & iOS Mobile Casino App

We designed the loyalty structure to reflect how you actually use kenzo. Points accrue from deposits, gameplay, and withdrawals, so regular players see tangible rewards over time. The program operates on a tier system: as you accumulate points, your account status rises, unlocking higher earning rates and exclusive perks. We track everything in your account dashboard on mobile and desktop, so you can see your current balance, redemption options, and tier progress at any time.

How the kenzo Loyalty Program works

Our loyalty system tracks your activity on kenzo and converts it into points. Every deposit you make earns a base amount of points—typically a percentage of your deposit value. When you play games, additional points accumulate based on your total wagered amount. Withdrawals also contribute points, though at a lower rate than deposits and gameplay. We calculate and credit points in real time, so your balance updates immediately after each transaction.

Points never expire as long as your account remains active. We define "active" as logging in at least once every 12 months. If your account becomes inactive, we may reset your points balance, but we'll send you a warning email before that happens. You can check your current points total, tier level, and redemption options anytime from your kenzo account menu on your phone or desktop.

Tier levels and earning rates

Our kenzo Loyalty Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You start at Bronze when your account is verified. As you accumulate points, you automatically advance to the next tier. Each tier unlocks a higher earning rate, so your points grow faster the more you engage with kenzo.

Bronze members earn 1 point per our welcome offer wagered. Silver members earn 1.2 points per our welcome offer. Gold earns 1.5 points, Platinum earns 2 points, and Diamond members earn 2.5 points per our welcome offer. The tier thresholds are cumulative—once you reach Silver, you stay at Silver or higher as long as you maintain activity. If you don't log in for 12 months, your tier resets to Bronze, but your points balance is preserved if you return.

We display your current tier and progress toward the next tier in your account dashboard. On mobile, this appears as a progress bar showing how many more points you need to advance. Tier upgrades happen automatically—there's no application or waiting period. The moment you cross the threshold, your new tier activates and your earning rate increases immediately.

• 1
  Bronze tierStarting level

  1 point per our welcome offer wagered. Entry tier for all verified accounts.

• 2
  Silver tierIntermediate level

  1.2 points per our welcome offer wagered. Unlocks after accumulating points.

• 3
  Gold tierAdvanced level

  1.5 points per our welcome offer wagered. Includes priority support access.

• 4
  Platinum tierPremium level

  2 points per our welcome offer wagered. Includes exclusive promotions.

• 5
  Diamond tierElite level

  2.5 points per our welcome offer wagered. Highest earning rate and VIP perks.

Redeeming points on mobile

You redeem kenzo loyalty points through your account menu on your phone or desktop. Navigate to "Loyalty" or "Rewards", and you'll see your current points balance and available redemption options. We typically offer account credits (converting points directly to playable balance), exclusive game access, or special perks like reduced withdrawal fees. The redemption rate varies by option—account credits usually offer the most straightforward conversion.

When you select a redemption option, we deduct the points from your balance immediately and credit the reward to your account. If you're redeeming for account credit, the funds appear in your playable balance within seconds. If you're unlocking exclusive access or perks, those activate instantly on your account. We send a confirmation notification to your phone so you know the redemption succeeded.

Redemptions are final—we do not reverse them or refund points once you've completed the transaction. We recommend reviewing the redemption details carefully before confirming. Our mobile interface displays the exact points cost and the reward you'll receive, so there's no ambiguity. If you have questions about a specific redemption option, our support team can explain the details through the help menu in your kenzo account.

Loyalty notifications and account alerts

We send push notifications to your phone when significant loyalty events occur. If you advance to a new tier, we notify you immediately so you know your earning rate has increased. When you're close to redeeming a major reward, we send a reminder. If a special promotion or bonus is available to your tier, we alert you through the app or browser notification.

You control notification frequency through your account settings on kenzo. You can disable loyalty notifications entirely if you prefer, or customize which events trigger alerts. For example, you might want tier-upgrade notifications but not promotional reminders. On Android, notifications appear in your notification panel. On iOS, they appear as browser notifications if you've enabled them in Safari settings.

Notifications do not consume significant data or battery. We send them as lightweight text messages through our app or your phone's notification system. If you uninstall the kenzo app, notifications stop until you reinstall. Your loyalty points and tier status are always preserved on our servers, so you never lose progress even if you're not receiving notifications.

Our loyalty program is designed to reward consistent engagement without requiring you to chase points or meet arbitrary spending targets. Play at your own pace, and your rewards accumulate naturally.

Integration with payment methods

Our kenzo Loyalty Program works seamlessly with all our supported payment methods. Whether you deposit via DANAe-wallet, mobile banking, local payment, online payment, or bank transfers through e-wallet, mobile banking, local payment, or online payment, your deposits earn loyalty points at the same rate. The payment method you choose doesn't affect your earning rate—only your tier level and the amount you deposit matter.

When you redeem loyalty points for account credit, the credit appears in your kenzo balance immediately. You can then use that balance to deposit into games, place bets, or withdraw to your original payment method. If you withdraw loyalty-earned credits, they process through the same withdrawal review window as regular funds. We do not impose special restrictions on loyalty-earned credits—they're treated identically to funds you've deposited directly.

During major holidays like Idul Fitri, Idul Adha, or Imlek, we sometimes run special loyalty promotions where earning rates increase temporarily. We announce these promotions through push notifications and your account dashboard. These promotions are available to all tiers, though higher tiers may receive bonus multipliers on top of the base promotion rate.

Account security and loyalty data

Your loyalty points and tier status are stored securely on our kenzo servers alongside your account balance and transaction history. We encrypt all loyalty data in transit and at rest, so your points cannot be accessed by unauthorized parties. Your loyalty activity is visible only to you and our support team if you contact us with questions.

We do not share your loyalty data with third parties or use it for marketing purposes without your explicit consent. Your points balance, tier level, and redemption history are part of your account record and are protected under the same privacy and security standards as your personal information and financial data.

If you suspect unauthorized access to your kenzo account or notice unexpected changes to your points balance, contact our support team immediately. We can review your account activity, verify transactions, and restore points if fraud has occurred. We recommend enabling two-factor authentication on your account to prevent unauthorized access.

Loyalty program across Liga 1Piala AFFand esports

Our loyalty program applies to all activities on kenzo, including sports betting on Liga 1 and Piala AFF matches, esports markets like Mobile Legends and Free Fire, and all casino games. Whether you're wagering on football tournaments or playing slots, your activity contributes to your loyalty points and tier progression. The earning rate is consistent across all game types—only your tier level affects how many points you accumulate per rupiah wagered.

During major sporting events like Piala Indonesia or Piala AFF tournaments, we sometimes run special loyalty bonuses where earning rates increase for bets placed on those matches. We announce these bonuses in advance through your account dashboard and push notifications. These temporary boosts apply to all tiers and stack on top of your regular earning rate.

Recap: kenzo Loyalty Program on mobile

Our kenzo Loyalty Program rewards consistent engagement across all our games and betting markets. Points accumulate automatically from your deposits, gameplay, and withdrawals, with earning rates that increase as you advance through five tiers. You redeem points for account credits, exclusive access, or special perks directly from your mobile dashboard, with confirmations sent to your phone instantly.

The program is designed to be straightforward: no complex rules, no hidden conditions, no pressure to spend more than you're comfortable with. Your points never expire as long as you log in at least once per year, and your tier status is preserved across all your devices. Whether you're playing from Jakarta, Surabaya, Bandung, or Medan, your loyalty progress syncs in real time. If you have questions about your points balance, tier status, or redemption options, our support team is available through your kenzo account menu.